Also on the truck
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Boise.
You opened the fridge in your Southeast Boise kitchen and the air was room temperature. Or the garage freezer on the Bench thawed during a January inversion.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Boise.
Our shop sits on Overland Rd in Meridian, right at the Boise city line, so a refrigerator here is a short run east on Overland or up I-84 to the Connector rather than a long haul. We work the whole city: 1920s bungalows in Hyde Park and along Warm Springs Ave with a modern French-door squeezed into an old alcove, split-levels off Cole Rd and Five Mile with a second fridge in the garage, Harris Ranch and Barber Valley kitchens with counter-depth built-ins, Foothills houses up Bogus Basin Rd with a Thermador column, and student rentals near Boise State where the fridge has outlived three leases. Every one of them gets the same $99 diagnostic, and a warm box jumps the line.
Boise's climate is hard on refrigerators at both ends of the year. Take a garage freezer in a West Boise ranch. In late July the garage reaches well past a hundred degrees, the condenser cannot dump heat, and the compressor runs until it overheats and trips the overload. In late December, during an inversion, that same garage drops below about forty degrees. Now the thermostat in the fresh-food section thinks the box is cold enough and stops calling for cooling, so the freezer side slowly thaws. Add condenser coils felted with Foothills dust and August smoke, and you have the three calls we hear most in Boise.
The evaporator fan has stopped, the damper between compartments is stuck shut, or defrost has failed and ice now blocks the air path. We pull the freezer back panel, look at the coil, and meter the fan, heater and defrost thermostat before naming the fix.
Condenser coils packed with dust, a condenser fan that quit, a start relay clicking on overload, or a compressor with weak windings. We clean the coils, meter the relay and fan, and measure the compressor's actual current draw so the written price is for the real fault.
A gasket that no longer seals against Boise's dry winter air pressure changes, a defrost heater or bi-metal reading open, or a control board that skipped the defrost call. We test the gasket, read the heater and thermostat, and quote the single part.
A defrost drain frozen solid, a cracked drain pan, an ice maker water line seeping, or a fill valve that never fully closes. We find the water's source first; many of these are a one-visit repair from the truck. A cold garage makes a frozen drain more likely.
A start relay cycling the compressor, a condenser fan bearing gone dry, an evaporator fan blade hitting frost, or a compressor starting to fail. We put a clamp meter on it and listen at the source rather than guess through a closed door.
Winter: the cold garage fools the thermostat and the compressor never runs. Summer: heat overloads the compressor. We test the control, relay and compressor and tell you plainly whether a repair, a heater kit for the cabinet, or a move indoors is the sensible answer.
We ask how long it has been warm and what is inside, then thermometers go in both compartments. The condenser coils underneath are checked first because in Boise they are often the whole answer. Then the freezer back panel comes off: a coil frosted into a solid block points to defrost, a clean coil with no air moving points to the fan. The meter reads fan motors, defrost heater and thermostat, start relay and compressor windings, and a clamp meter shows what the compressor actually draws. If it is a sealed-system fault, we say so and explain what that means for a refrigerator of that age rather than dressing it up. Then you get the part's name and one number in writing.
Whirlpool, GE, Samsung, LG, Frigidaire, KitchenAid, Maytag and Kenmore fill most Boise kitchens; Sub-Zero, Thermador, Viking, Dacor and JennAir built-ins are regular stops in the North End, the Foothills and Harris Ranch. Boise landlords, from Boise State rentals to Bench fourplexes, call because a warm fridge is the one complaint that cannot wait: tenant meets us, owner approves the written number by text, invoice and written warranty follow by email. Parts we order are installed on a return trip, with no second trip fee. Early and late windows serve Micron and St. Luke's shifts. All pricing is written after the diagnostic, with the $99 already inside the repair you approve.
Boise is just across the city line from our Meridian shop, so a warm fridge called in early usually gets a window the same day, and one called in late gets first thing the next morning. We tell you what to move to a cooler and what will hold until we arrive. West Boise and the Bench are among the shortest runs on our map, and Downtown is a straight shot up the Connector.
Most garage units use one thermostat in the fresh-food section. When a Boise garage drops below about forty degrees, that thermostat reads the box as cold and never starts the compressor, so the freezer warms and thaws. We test the control, and if the unit is sound we explain the heater-kit option or moving it to a heated space.
Yes. Sub-Zero, Thermador, Viking, Miele, Dacor and JennAir built-ins in the North End, the Foothills, Harris Ranch and Warm Springs Ave are regular calls. The diagnostic is the same $99, the meter-first method is the same, and we bring the panel tools those cabinets need.
It depends on what failed, and we tell you plainly. A fan, relay, gasket or defrost part on a good compressor is a sound repair at ten years. A sealed-system leak on a builder-grade unit usually is not, and we would rather say so for $99 than sell you a repair you will regret.
No. The written price you approve already includes the $99, whether the fridge is in a Bench garage or a Foothills kitchen. If you decide not to repair, $99 is the whole bill and you leave knowing exactly which part failed and why.
Tell us the machine and what it is doing. We call back with a real window — and the $99 diagnostic is already inside the written price you approve.
